The payment account for
the future You

Keep your life simple with an all-digital personal account that's quick and easy to set up.

Get the app

Welcome to effortless payments that evolves with you

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Get started

Open your account effortlessly with a simple and seamless process.

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Get the app

Say hello to smart features and simpler finance

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Get your card

Start spending with virtual and physical cards

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Get supported

Experience high-quality service with our dedicated support team.

Woman making contactless payment with mobile representing TPF personal wallet app.
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Virtual & Physical Cards

Enhance your personal wallet with virtual cards for immediate use, and get your physical card anywhere in the world.

Explore our pricing plans
TPF Physical and Virtual Payments cards
TPF Physical and Virtual Payments cards
TPF Physical and Virtual Payments cards
TPF Physical and Virtual Payments cards
TPF Physical and Virtual Payments cards
TPF Physical and Virtual Payments cards
TPF Physical and Virtual Payments cards
TPF Physical and Virtual Payments cards

Make and receive payments effortlessly with a digital solution, made just for you.

Feel true financial freedom

Open a personal account that gives you complete control of your money. Enjoy seamless contactless card payments (coming soon), fast SEPA transfers, and easy in-app money transfers, all from one convenient platform.

Pay faster and further

Payments are instant across the Eurozone and near-instant for the rest of Europe. With your personal wallet, moving your money is faster than ever.

Stay in control

Set custom spending limits, block or unblock cards, and get real-time notifications for every transaction. Send and receive money securely with 3D Secure and rely on our expert support team whenever you need help.

Easy onboarding, transparent fees

Get started easly with a personal account. Our onboarding process is fast and straightforward, with simple, transparent fees and no hidden costs. Your personal wallet is ready when you are.

TPF Personal Accounts FAQs

Find quick answers to common questions about TPF personal accounts, cards, and wallet services. Learn how to open an account, manage your cards, adjust spending limits, and ensure your money is safe with TPF.

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How to open a personal account with TPF?

To open a personal account with The Payments Factory simply click on the following link and follow the instructions: open personal account.

Make sure you have your ID card or passport ready for verification.

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What are the benefits of the TPF personal wallet?

The benefits of the TPF personal wallet include secure, easy-to-use features that simplify your spending and card management.

  • Instantly generate virtual cards for online and secure payments.
  • Order and use physical cards for global purchases.
  • Easily manage your cards and transactions directly within the TPF app.
  • Enjoy fast, reliable, and secure payments backed by advanced encryption.

Whether you’re shopping online or managing everyday expenses, the TPF wallet makes it easy and safe.

Ready to get started? Set up your TPF personal wallet here.

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How do I manage cards in the TPF app?

To manage virtual and physical cards in the TPF app, follow these simple steps:

  • Open your TPF App and log in to your account.
  • Tap the card icon at the bottom of the screen.
  • From there, you can:
    • View all your virtual and physical cards.
    • Order new cards by tapping “New card”.
    • Set spending limits or block cards.
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How do I manage my card spending limits?

Yes, you can manage your card spending limits directly in the TPF App. Simply go to the Card section and choose whether you’d like to increase or decrease your spending limit.

If you need a higher limit than the app allows or have a specific request, our support team is happy to help. Just contact us at customersupport@tpf.co.

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How do I block a card?

You can block (freeze) your virtual or physical card quickly through the TPF App:

  1. Open the TPF App and tap the card icon at the bottom of the screen.
  2. Select the card you want to block.
  3. Tap “Freeze” to block the card instantly.

If you suspect unauthorised activity or fraud, please contact us immediately at customersupport@tpf.co so we can secure your account.

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What countries are supported by TPF Wallet?

You can open a TPF Wallet account if you’re a resident of the UK or any European country.

During onboarding, you may be asked to provide additional documents to verify your residency, depending on your location.

Open a personal account here.

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How do I close my account?

To close your TPF account, please contact our support team at customersupport@tpf.co. We’ll guide you through the process and ensure your account is securely closed.

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How do I report fraud on my TPF account?

If you suspect fraud or unauthorised activity on your TPF account, contact us immediately at customersupport@tpf.co. Our team will take swift action to secure your account and investigate the issue.

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Is my money safe with TPF?

Yes – your money is safe with The Payments Factory. We are a regulated financial institution and use advanced encryption, security protocols, and fraud protection measures to keep your funds and personal data secure at all times.

Learn more about us here.

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What is the delivery time for my physical card?

Delivery times vary by location, but most customers receive their physical TPF card within 5–10 business days. You’ll receive a tracking link via email as soon as your card has been shipped.

* Global Star Finance Ltd. is an authorised Electronic Money Institution. We are not a bank and do not offer deposit-taking services.